Finsia chief executive Russell Thomas said his organisation is taking an “industry-leading” approach to digital innovation in financial services.
“Technological innovation in product development and service delivery is a vital part of our industry.
“With our new online services, we are positioning Finsia for the long-term benefit of our members,” Mr Thomas said.
Finsia is also looking to amend its corporate governance standards and structure of its board, a Finsia-issued statement said.
Finsia president Marianne Birch said: “Finsia recognises that regional diversity on the board is crucial to ensure the voices of members from across Australia and New Zealand are heard around the board table.”
According to the statement, the board will reduce the number of directors to a minimum of seven and maximum of nine.
“The governance changes are driven by the challenges ahead and we seek to ‘future-proof’ our governance practices for a member-focused organisation, embracing change and creating opportunity.
“The board unanimously supports the proposed reform and strategy roadmap to better serve Finsia members,” Ms Birch said.