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The open banking regime is unlikely to spark customer movement away from the major banks into smaller banks and fintechs, according to a mutual bank.

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The non-major bank has introduced AI-driven digital banking services that are built into customers’ everyday transaction and savings accounts.

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The neobank has partnered with a cloud services provider to manage its API connectivity when it launches its forthcoming lending platform.

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While the majority of banking executives believe AI will separate winning banks from “losers”, new research has shown that there are fundamental risks involved.

The “large-scale shift” to digital banking and remote work off the back of the COVID-19 crisis has heightened the banking sector’s exposure to cyber attack, according to Moody’s.

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