Industry

A new report has found that developments in artificial intelligence, which will see bank-switching become a more friction-less process, will see customer loyalty put to the test.

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Sydney-based fintech firms Checkbox.ai and Hyper Anna have been selected to participate in Accenture’s 2018 FinTech Innovation Lab Asia-Pacific, which will run for three months in Hong Kong.

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Australian banking sector leaders have called for a fairer playing field for both small and large banking entities – yet remain cautious of over-regulation, according to a new report by TAS.

The Australian Competition and Consumer Commission should be designated regulator to monitor and promote more competition in the financial system, the Productivity Commission’s final report has recommended.

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New research has shown that Australian leaders in the financial services sector are acknowledging the impact of disruption caused by digitalisation – but they also feel they’re keeping up with local and global counterparts.